What do I do if the online script I was issued is incorrect?

If you receive a script that you believe is incorrect, please reach out to Hola Health Support promptly at support@hola.health and raise a concern, including your appointment details. Our support team will resolve the issue and provide the correct script to you if recommended by the doctor.

Do I need to have a video consult again?

No, once you have raised your concern with our support team, they will look into the matter and let you know the next steps or issue the correct script immediately.

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