What’s the typical wait time for an online GP compared to a traditional clinic?

With Hola, the patients are seen by a registered GP or health practitioner within 15 minutes after the request is made. Traditional medical clinics in Australia can have wait times ranging from several days to several weeks, depending on location and demand.

Hola is known for fast consultation without the need to schedule an appointment. Here’s what you get with Hola -  

• Confidential GP consults in 15 minutes, any time, including weekends, after-hours, and public holidays. 
• No booking appointments or sitting in waiting rooms.  
• Access to real local AHPRA-registered GPs experienced in the Australian healthcare system. 
• A secure, reliable platform you can use from anywhere - your couch, your bed, even on the go. 

Why wait times matter in Australia 

In Australia, long wait times in clinics to see a GP are a common problem. Recent stats in 2024-25 by abs.gov.au (1) reported: 

• 26% of people reported waiting longer than they felt was acceptable for a GP appointment 
• 33.6% people living in outer regional or remote areas waited longer than those living in major cities 
• 47% reported waiting times to see a GP for urgent medical care, and waited for 24 hours or more. 

Timely access to GP has been very important for patients’ health outcomes. Long wait times delay diagnosis and treatment. The medical clinics in Australia form a robust healthcare system, but are under significant pressure. Many clinics are booked for weeks; rural suburbs often have fewer GPs available. This makes telehealth on-demand care a resourceful addition to lower the burden on the practices.  

Hola bridges that gap by connecting patients with a real Australian GP via telehealth video consult. Patients get the same high-quality care as in clinics faster and from home, without the need to travel or book appointments.  

Hola Health’s average wait times 

Our patients are typically seen in under 15 minutes, anytime they submit the request. This, compared to 2 to 10 days for an appointment at many traditional GP clinics in metropolitan areas and longer in regional settings, is quicker and easier for urgent non-life-threatening conditions. 

Why is Hola faster? 

Hola Health delivers faster care because the entire process is designed for speed and convenience. Our online system removes the usual delays you’d face at a traditional clinic. 

• 100% virtual: Consults are virtual via a video call. We use real-time availability so you can connect with an Australian GP within minutes instead of waiting days for an appointment. 
• Flexibility: Our network of AHPRA-registered GPs and nurse practitioners means there’s always someone ready to help, no matter the time. 
• Less admin time: When you start your request, you choose what you need — a medical certificate, prescription, referral or mental health support — which helps our clinicians review your case quickly and get straight to the point. And because everything happens online, there are no waiting rooms, clinic backlogs or admin bottlenecks slowing things down. 

That’s how Hola keeps your healthcare fast, simple and stress-free, day or night. 

When to see a doctor in clinics? 

Telehealth consults can handle a wide range of assessments, but there might be cases where you might need to travel to a clinic, for example -

• Physical examinations 
• Tests and immunisations 
• Complex diagnostics  

In conclusion, while medical centres and clinics remain essential for face-to-face care, most Australians can see an Hola GP or nurse practitioner online within minutes, not hours, not days.

Our fast bulk-billed telehealth ensures affordability and accessibility, ensuring that care is timely and secure. 

See a doctor via telehealth in minutes. Start here – Online telehealth appointment