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Online Referral Letter From $39
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Specialist referral
From $39
Blood test referral
From $39
X-ray referral
From $39
Radiology referral
From $39
Why choose Hola for all your referral needs
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How to get an online referral letter with Hola
1. Request a referral in minutes
2. Video consult in less than 15 minutes
3. Get an online referral letter instantly
If approved, get your referral delivered straight to your phone instantly.
1. Request a referral in minutes
Request a standard consult. Simply complete a quick questionnaire – it only takes a few minutes.
2. Video consult in less than 15 minutes
You’ll get a video link to connect with an AHPRA-registered doctor online in under 15 minutes.
3. Get an online referral letter instantly
If approved, get your referral delivered straight to your phone instantly.
WHAT TO EXPECT
Cost & considerations
New or renewed referral consult costs $39
Hola Health believes in transparent and affordable pricing. There is no hidden fee.
Delivered directly to your phone upon approval, Hola referral letters are accepted at any clinic or lab in Australia.
The referral letter received can be downloaded and presented at the labs you choose.
Each referral letter issued has the Doctor’s provider number and Hola Health contact details along the bottom edge of the document
The patient needs to give the referral to the specialist themselves.
Frequently Asked Questions
What are the types of online referral letters offered by Hola?
With Hola, we have made it easy to request referral letters for
- Specialist referrals for your condition
- More specialist referral letters like Gynaecologist, Audiologist, Ophthalmologist, ENT, Paediatrician, endocrinologist, skin specialist, urologist or gastro specialist.
What information does an online referral include?
Hola online referrals (specialist or health checks) often include the following information:
- The referring doctor’s information, including name, contact details, provider number and signature.
- The date of the referral.
- The clinical details or any relevant or timely medical information.
Sometimes the referral is general in nature, which means it doesn’t include the name of a specific specialist. You can always ask your online Doctor for a recommendation.
What happens with my test results?
You will receive an SMS from Hola stating that your test results are available with a link to book a follow-up consult at a discounted rate of just $29 (35% off). Additionally, you can contact us at support@hola.health if you’d like your results forwarded to your GP.
Can I request an online referral to a specialist of my choice?
Yes. You can share your preferred specialist’s details with our GP during your consultation. If the doctor approves your request for a referral to the specialist you choose, the letter will be sent to your email within a few minutes.
If you don’t have a specific specialist in mind, that’s fine too. Your telehealth doctor can refer you to an appropriate specialist in your area.
How long is a referral valid for in Australia?
According to Services Australia, the referral typically remains valid for 12 months from the date the specialist first sees the patient, unless specified otherwise.
How will my specialist get my referral once you have issued it? Will you give it to them?
Once the specialist letter is issued by our GP, you will get the online referral on your phone. The patient needs to give the referral to the specialist themselves. Hola does not share it directly with the specialists.
Can you suggest a specific specialist for me?
In general, no, we are a national service, and Doctors cannot provide recommendations on specialists who might be on the other side of the country. Patient needs to choose their own specialist.
Can you make sure the pathology clinic bulk-bills me for my pathology tests?
Unfortunately, no. This is ultimately up to the pathology lab and their bulk-billing criteria. It is recommended to call the pathology clinic in advance to know your bulk billing options.
Can you help me get the blood tests that my naturopath/nutritionist asked me to get?
The doctor will assess you independently for the tests you want. If they are clinically indicated, we can help you with a referral, but if they are not clinically indicated, we cannot issue tests solely upon the request of a naturopath or nutritionist.
Do you need a GP referral to see a specialist in Australia?
In Australia, you can see a specialist without a GP referral, but you’ll need a referral to claim a Medicare rebate. A GP referral ensures coordinated care by sharing your medical history and test results with the specialist. It also confirms that the visit is medically necessary for Medicare purposes. Without it, you’ll need to pay the full consultation cost.
Why is an online referral letter better with Hola?
Some of the benefits of getting an online referral letter with Hola are:
- 24/7 availability – The convenience of requesting it from anywhere and at any time.
- Less than 15 minutes wait time – No waiting for weeks for a medical practitioner’s appointment to request a referral or travelling to a general practitioner’s office.
- Easy and professional -The medical referral letter, if issued, will be in an electronic format, making it easy to access and store
- Widely accepted – Hola provides genuine referral letters that is accepted across all labs and clinics.
- Your privacy is secure – Data is kept safe under the Australian Digital Health Agency. We also follow the guidelines set out by the Australian Privacy Principles.
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GP on a weekend.
Ailments and illness do not just affect you on weekdays so it was great to be able to discuss my issues with a GP on a weekend
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Super fast appointment and very efficient service.
First time using and was more than impressed. Have told all my friends and will definitely use again this n the future.
Deb Brown
Thank you and appreciate the supportive service Hola
provided to those who can feel isolated
John Peri
It’s so good to be able to see a doctor within 15 minutes
without having to leave your home or wait in a waiting room for hours on end. The two times I’ve used Hola both the doctors were extremely professional.
Kath Day-Knight
Simple quick and affordable just what you need when you’re sick.
No trying to find a appointment on a Saturday I would recommend this service.
Andrea Irving
Definitely worth it. Very affordable and saves you waiting for hours
at medical centres. Would recommend if you’re needing to see medical attention asap!!
Saraya Barrett
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Hola Health provides doctor consultations with AHPRA-licensed Australian practitioners. Following a hassle-free telehealth appointment, the medical advice and documents are intended solely for legitimate medical purposes.
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