Is my information safe?

Absolutely. Your privacy and security are our top priority.

Here’s how Hola keeps your information safe:  

• Australian Privacy Laws – We follow the Australian Privacy Principles (APPs) and all relevant healthcare privacy rules.  
• Secure technology – All telehealth consultations (phone and video) use encrypted, privacy-compliant systems.  
• ADHA-aligned processes – We follow Australian Digital Health Agency guidelines for safe handling of health information.  
• AHPRA-registered clinicians only – All your medical certificates, prescriptions and consult notes are handled by AHPRA-registered Australian practitioners with provider numbers.  
• Data stored in Australia – Your records are kept in secure, encrypted servers located in Australia.  

You stay in control of your data, and we keep it safe.  

Is telehealth secure and private? 

Yes, telehealth in Australia is secure and confidential when provided by trusted services that comply with established privacy regulations. Healthcare providers are required to adhere to the Privacy Act 1988 and the Australian Privacy Principles (APPs) to safeguard your medical and personal information.

Hola telehealth platforms utilise secure and encrypted systems to protect your data.

Start your telehealth doctor bulk bill consult now.