Can I get a medical certificate for mental health?

Yes, you can request a medical certificate online for mental health. If your workplace requires documentation for such a day off, obtaining a mental health medical certificate is a convenient and effective solution. Online services like Hola make the process quick and safe. 

How to access a mental health medical certificate online?

If you are feeling stressed, burnt-out or unwell and unable to work due to mental health concerns, your employer may require a medical certificate to confirm you are unfit to work. A medical certificate for mental health acts as proof of absence, without disclosing any graphic details about your condition.  

With Hola Health, request an online medical certificate from the comfort of your home, eliminating the need for in-person visits and long waits.  The process takes minutes, and the stress leave certificate is delivered to your phone in minutes, same day, if approved. 

Step-by-step guide to obtaining a mental health medical certificate

• Fill out an online form – You will need to select the work medical certificate, and fill out a secure online form. 
  Approx time – 1-2 minutes to complete. 
• The doctor reviews your request – Once submitted, sit back and relax. The health practitioner will review your request. 
  Approx time – 5-10 minutes. 
• Receive your doctor's certificate if suitable – If the doctor feels you have a genuine need, they will issue a medical certificate saying ‘unfit to work’ instantly. You will receive it in pdf format that can easily be attached to an email, sent via phone or uploaded to your company’s HR portal. 
  Approx time – Usually delivered within 15 minutes to 30 minutes.

Pro tips: 

• Be honest when you submit your request. 
• Fill in your information accurately. Avoid typos. 
• Hola medical certificates are fast, valid and accepted at Australian workplaces. All you need to do is inform your employer and share the medical certificate as soon as possible.
• For 2 days or more, you will need to schedule a video telehealth consultation with a doctor online.  

Get fast medical certificates online

Is stress a justifiable reason for sick leave?

Yes. If stress is causing you to be unwell or ‘unfit for work’, it is a valid reason to use your sick leave. It is usually paid sick leave same as other sick leave, such as personal illness or injury.

What are my rights as an employee?

• You should notify your employer as soon as possible that you need to take sick leave (just as you would for any illness).
• Employers have the right to ask for evidence that you were genuinely sick and unable to work. This usually means providing a medical certificate that you will need to share. Employers can request evidence even for 1 day off; in that case, you can obtain a medical certificate online for a single day.
• The medical certificate is usually sufficient proof. Your employer generally must accept a valid medical certificate as evidence. It is suggested to check your workplace policies.
• You have a right to privacy regarding your health. A medical certificate will usually just confirm that you are unfit for work for a certain period.

Why are mental health days important?

A mental health day is time off work to help you address your emotional and psychological well-being. Taking a mental health day provides an opportunity to reset and prevent more severe issues. It helps to focus, perform tasks, and maintain a healthy work-life balance. 

Are employers supporting Mental Health days?

Employers are increasingly supporting mental health because it is no longer just a "nice-to-have" benefit. It is essential for a successful business. It helps with better productivity, focus, and a positive workplace culture. 

When should I seek professional help? 

If symptoms persist, worsen, or interfere with daily life, consider consulting a doctor or psychologist. It is important to get medical attention if one feels hopeless or has thoughts of self-harm or self-injury. Fast Doctor online consultations are also available for convenience. Bulk billing Mental health plans are available every day. 

What if I need immediate help? 

Contact resources like Beyond Blue, Lifeline, or Headspace for urgent mental health support. In an emergency, call 000.