After Hours GP Online - Medicare Bulk Billed

Yes. Hola Health is happy to launch a new after-hours bulk-billing doctor service via telemedicine, available during select hours, every day. Hola GPs are online 24 hours a day, 7 days a week, 365 days a year, but our new bulk-billed after-hours doctor service is designed to make healthcare more affordable to you.

Yes, it is available across Australia, including all rural, remote and urban suburbs in all states and territories. We know that life doesn’t always go as planned, and health issues often pop up at the most inconvenient times. Whether you’re in NSW, WA, QLD or looking for a doctor consult in the middle of the night in TAS, NT or VIC, speak to an Australian doctor in minutes.

All you’ll need:

• A Medicare card
• An internet connection
• A camera, such as the one on a smartphone, tablet, or laptop with a webcam and microphone
• Headphones are optional.

You are eligible for a fully bulk-billed consultation if you hold a valid Medicare Card and are booking during our eligible after-hours periods (Weeknights 6pm-8am, Weekends, and Public Holidays).

Yes, our doctors can issue eScripts (electronic prescriptions) directly to your mobile phone via SMS immediately after your consultation, if suitable. You can take this token to any pharmacy or 24-hour chemist in Australia to dispense your medication.

We treat common, non-emergency conditions that cannot wait until morning, including:

• Urinary Tract Infections (UTIs)
• Gastro, vomiting, and nausea
• Cold, flu, and respiratory symptoms
• Paediatric fevers and rashes
• Severe headaches and migraines
• Pink eye (Conjunctivitis)
• Allergies and hay fever.

Yes. If the doctor deems you unfit for work or university, a valid medical certificate will be emailed to you immediately if suitable. A telehealth fee is charged for a sick certificate.

The night doctor service is fully bulk billed to Medicare across Australia at select hours, every day, which means patients pay nothing. You do not need an appointment; all you need is your Medicare card.

• Fully bulk billed during select hours – No hidden fees, no surprises. Your consult is covered by Medicare.
• Australian licensed doctors in under 15 minutes – AHPRA-registered Australian doctors available online, just a click away. No appointments. Simple and easy.
• Bulk-billed consults for scripts online – Opt for online prescription for listed medications that are fully Medicare bulk-billed during select hours. A Medicare card is needed.
• 24/7 access, Australia-wide – Late nights, evenings, weekends, or public holidays, we’ve got you covered.
• Care from home – Skip the drive to the emergency room; connect with a doctor from your couch or bed.
• For the whole family – From kids to adults with urgent health concerns, we’re here to help.
• Trusted and secure – All medical documents include your doctor’s provider number and follow the Australian Privacy Principles.
• Your data secured – Hola Health is the Australian Digital Health Agency (ADHA)-registered platform, with ISO-secured systems that protect your data.

Learn more on benefits of urgent care after hours with Hola.

You can see a doctor in 15 minutes via video call.

Anyone seeking medical assistance outside of standard clinic hours in Australia. The after-hours GP service is best suited for:

• Non-emergency medical concerns in the middle of the night
• Urgent care (but not life-threatening) concerns
• Those seeking quick and convenient access to healthcare
• Those with a valid Medicare card for bulk-billed consults at set times.

If you don’t have a Medicare card, you can always choose a standard consult, available 24/7.

An after-hours doctor is an online doctor who gives consultation via an online medium, such as video calls, whereas a home visit doctor will come to your home during after-hours. The main difference is speed. While traditional home visiting doctors can take 3 to 5 hours to arrive, Hola Health connects you to an Australian GP via video in approximately 15 minutes. You receive the same expert medical advice, prescriptions, and certificates without the long wait. Plus, like home doctors, our service is 100% Bulk Billed for eligible patients during after-hours periods.

Absolutely. Our platform is ISO-certified and complies with strict Australian privacy laws. All our doctors are AHPRA-registered and based in Australia. If our doctor believes your condition requires a physical examination (e.g., broken bones, severe abdominal pain), they will direct you to the nearest hospital or urgent care clinic.