In Australia, a doctor’s certificate serves as an official document confirming a person’s health status. Traditionally, these medical certificates are valid handwritten documents, but with the advent of telehealth, they can be obtained online. They are issued by a doctor or a nurse practitioner.   

This article explores how to obtain a medical certificate online, its contents, and the advantages of getting online doctor’s certificates.  

What is a doctor’s certificate?

Doctor’s certificates are legal documents issued by a registered health practitioner in Australia for sick leave. This is commonly needed to certify a patient’s illness, fitness, or recovery from a medical condition.

According to the Australian government’s Fair Work Ombudsman, employees are entitled to sick or carer’s leave. This allows employees to take time off for personal illness, care for a loved one, or for managing stress. The Fair Work Act states that employers may ask for evidence for the leave, which is typically provided in the form of a certificate issued by a registered medical practitioner. This is often needed to validate reasons for absence from work, school, university or for carer’s leave.  

They can be issued for a single day or multiple days, depending on the illness and the recovery period.  

Do you need a sick note?

A sick note is an important document which should be approved and issued by a doctor who is licensed to work in Australia. It should adhere to the guidelines set by governing authorities such as the Fair Work Act 2009. Online medical certificates can be issued after a telehealth consultation or after submitting a form regarding your medical condition for a doctor to review. 

Any employer in Australia reserves the right to ask an employee to justify his/her absence from work. This justification comes in the form of a medical certificate or a doctor's note. The doctor will issue a medical certificate for the same day or for multiple days depending on the illness or injury.

If you are a student studying in a school or university, a medical certificate for your absence should help you explain your absence from the classroom.  If you need to care for a loved one affected by illness, injury or unexpected medical issues, you will require a carer’s leave, a doctor’s note can be submitted for the same. 

You will need a sick note when you are working for or attending any organisation and it should justify your absence and your inability to perform daily activities due to minor illness, injury or any unforeseen medical concerns.

What is the purpose?

The primary purpose of a doctor’s certificate is to provide evidence of an individual’s health condition when they are unable to fulfil their work or school obligations due to illness or injury. Employers, educational institutions, and other relevant parties rely on these documents to verify the legitimacy of absences, helping them make informed decisions regarding entitlement to benefits such as sick leave.  

What types of doctor’s certificate can you get online?

There are various types of online medical certificates issued in Australia, mainly:
  • Medical certificate online for work: This is issued for absence from work due to minor illnesses such as fever, headaches, gastro, etc.
  • Online medical certificate for school/university: This is used to explain the absence from the university/ school
  • Carer’s medical certificate
  • Medical certificate online for mental health issues
How to get a doctors certificate in Australia?

How to get a doctor's certificate online?

Requesting an online doctor’s certificate in Australia is straightforward and typically involves the following steps: 
  • Choose a Reputable Online Healthcare Platform: Select a trusted website or app that offers telehealth services. Hola Health issues medical certificates by licensed Australian doctors.
  • Fill in details: Fill in your details along with a questionnaire and make the payment.  
  • Medical Practitioner Review: For a same-day certificate, a healthcare provider will review the request. They will decide or request for more information. 
  • Video Consultation for Multi-day Certificate: If a person requires a multi-day certificate, they should consult with a GP online.  
  • Receive the Certificate: If approved, the doctor will issue a medical certificate online, which you can download or receive via email. 
  • Send the digital certificate to your employer, school, or university with just a few clicks. 
 

What details are included in the online Dr Certificate?

A typical Dr certificate online includes essential information such as: 
  • Patient’s details
  • Date of consultation 
  • Details of the healthcare provider issuing it 
  • Signature of the healthcare provider 
The doctor will maintain the patient’s confidentiality and refrain from sharing their details or any other illness-related information with the employer or the university. According to the Medical Council of NSW, respecting a patient’s confidentiality is paramount; medical certificates should not disclose diagnosis or illness details without the patient’s consent. 

What are the most common reasons to request it online?

Some of the most common reasons individuals request doctor’s certificates online in Australia include: 
  • Illness or Injury: To provide documentation for taking sick leave from work or school. 
  • Carer’s Responsibilities: To certify the need for time off work to care for a sick family member or dependent. 
  • Stress Leave: To certify the need for time off due to mental stress.
  • Travel: Some destinations require proof of good health or specific vaccinations for travel purposes. 

Will I always get a doctor’s medical certificate online?

A doctor or nurse practitioner will be impartial in their assessment of patient eligibility to get a sick certificate. They have a legal, ethical, and professional obligation to be honest. If the condition of the patient is genuine and warrants sick leave, the doctor should issue a document certifying illness for a duration that is medically justified.  

If the online doctor believes that the patient’s circumstances do not meet the criteria or if issuing one would be inappropriate, they may decline to provide it. If the healthcare provider believes the patient requires a physical examination or is experiencing a condition that cannot be diagnosed online, they may decline to issue a medical certificate. In this case, the patient will be asked to visit the nearest GP office or hospital. 

Are online doctors’ certificates legal in Australia?

Yes, online medical certificates are legal in Australia when issued by a licensed doctor or medical practitioner using a reputable platform. These certificates should be under the legislations laid by the Australian health organisations. 

Do employers have the right to request further information on an online medical certificate?

Yes, employers retain the right to request further information on an online medical certificate if they feel something amiss in the certificate or if the employee has a history of taking leave when not necessary. Caution should be maintained while pursuing more information as the employee’s rights are protected in Australia and the employer should avoid getting themselves in a legal tangle. 

However, employees should ensure the contact information of the doctor issuing the online medical certificate or the platform should be accessible to the employer to add weight to the certificate's trustworthiness. Employees should also choose a reputable platform to obtain the get a medical certificate online to ensure they get a valid and legitimate certificate. 

What are the advantages of getting online doctor certificates?

Remember those times when you had to go to the doctor’s office even though you felt sick? It was tough, right? And sometimes you even had to take time off work just to get a doctor’s note to say you were sick. Lots of people in Australia have been through the same thing and an online medical certificate is a welcomed alternative. There are several advantages to obtaining a doctor’s medical certificate online
  • Convenience: Access healthcare from anywhere, eliminating the need to visit a physical clinic.  
  • Saving Time: Save time by avoiding travel and waiting room queues. 
  • Accessibility: Particularly beneficial for individuals with mobility issues, busy schedules, or limited access to healthcare facilities. 
  • Efficiency: Receive the certificate promptly.  
  • Privacy: Enjoy confidentiality and discretion, as consultations and certificates are provided securely through digital channels. 

In summary, doctor’s certificates serve as vital documentation of an individual’s health status. They play a significant role in validating reasons for absence from work, school, or other commitments. Obtaining them online will help the patient get adequate rest and avoid the waiting room at a physical GP office.  

Consult an Online Doctor in 15 mins

Speak to an Australian-registered health practitioner

Telehealth appointment available 24 hours a day, all year round

Request scripts, med certs, referrals or get medical advice

Consult now

Related Articles

More


Disclaimer

This content is created for informational purposes only. It is not intended to be a substitute for professional medical advice. Always seek the guidance of your doctor or other qualified health professional with any questions you may have regarding your health or a medical condition. For emergencies please immediately contact 000.