How are online medical certificates approved?

Online medical certificate requests are reviewed by AHPRA-accredited medical practitioners in Australia. Hola works with Australian-registered doctors and practitioners who have had at least 5 years of clinical experience in Australian healthcare. Only licensed medical practitioners registered with AHPRA can issue valid online medical certificates through Hola Health. Each certificate includes the doctor’s AHPRA number. Hola Health also offers certificate verification for free. The employers/universities just need to contact us.  

Who can issue an online medical certificate?  

In Australia, doctors and nurse practitioners registered with AHPRA can issue a medical certificate online. Medical certificates undergo a series of steps to ensure their validity, accuracy, and compliance with legal or workplace standards. The approval process typically hinges on the assessment made by the healthcare provider, adherence to health regulations, and conformity with professional guidelines.  

What do I need to do?  

• Request a medical certificate via the Hola app or website anytime and from anywhere.  
• The request process is fast and simple, and takes just a few minutes.  
• The GP will review the request.  
• If approved, you will receive your medical certificate instantly.