Is a medical certificate guaranteed?

No. The provision of a certificate is at the discretion of the consulting doctor. A healthcare provider must first assess the request and determine if there is medical justification for issuing one. Hola doctor or medical practitioner may refuse to issue a certificate if:  

• They don't find sufficient medical evidence to support the claim  
• The request is for a backdated period   
• The reason for the absence does not meet the requirements for certification.   

Whether you are seeking a certificate in person or online, the same principle applies: a medical professional must deem it appropriate to issue one. A doctor or nurse practitioner will assess your condition to determine if you are medically unfit for work or study, or if you require carer's leave for a single day or multiple days.

Tip: It is best to be honest during the telehealth process.  

Request your online medical certificate now.