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Medical Certificate Online from $14.90
Instant access to medical certificates
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How to get a medical certificate online with Hola
1. Request medical certificate in minutes
2. Your request reviewed in 15 minutes
3. Get your medical certificate
1. Request in medical certificate minutes
Choose your medical certificate type. Answer 5 quick questions that takes a few minutes.
2. Your request reviewed in 15 minutes
An AHPRA-registered practitioner will review your request in minutes.
3. Get your medical certificate
If approved, you will receive your GP medical certificate via email within minutes.
WHAT TO EXPECT
Meeting the standards employers & teachers require
Multi-day certificates can be issued for up to 7 days from the consult date, if suitable.
Universities and employers can verify issued certificates with the support team.
Your data is safe. Hola Health is ADHA-registered and follows Australian Privacy Principles.
Perfect for fast delivery, there are no hidden fees or surprises.
We do not provide medical clearance certificates for any reason, certificates for Centrelink, workers’ compensation, or legal matters (e.g., bail hearings), COVID exemptions, fit-to-fly, or returning to work.
Frequently Asked Questions
Is a medical certificate online valid?
Yes. Online medical certificates meet the same criteria as traditional GP medical certificates. They hold legal validity in Australia under the Fair Work Act 2009 when issued by a healthcare provider registered with the Australian Health Practitioner Regulation Agency (AHPRA).
Are online medical certificates legal in Australia?
Yes when issued by a healthcare provider registered with the Australian Health Practitioner Regulation Agency (AHPRA). The Fair Work Act 2009 recognises them as valid legal documents that are acceptable for sick or carer’s leave.
How are telehealth medical certificates approved?
The certificates are approved by the AHPRA-registered practitioners or doctors in Australia post their evaluation. It’s important to understand that not all requests are approved. If needed, you may be advised to see a local GP in person for further assessment.
How quickly can I receive a medical certificate online?
With Hola Health, you can get it within 15 minutes upon approval. It is fast and easy. It will be sent to the email address you provided during booking. Please double-check your email for any typos to ensure smooth delivery.
Can I get a backdated medical certificate online?
Unfortunately, we do not provide a backdated medical certificate. In Australia, doctors are generally discouraged issuing a backdated Dr certificate. It is considered unethical and may have legal implications. Doctor’s certificates are intended to provide an accurate reflection of a patient’s health status at the time of consultation. Therefore, doctors are expected to issue certificates with the date of assessment to maintain integrity and accuracy.
Do I need a Medicare Card?
No, you do not need a Medicare card for a doctor’s certificate online.
Do employers and universities have to accept a medical certificate online?
Most workplaces and employers and universities in Australia accept it when issued by registered medical practitioners and meet legal requirements. Some companies and institutions might have different policies; it is always good to check these policies.
All Hola medical certificates are valid and issued by AHPRA-registered practitioners. We are also happy to validate certificates for employers (that is, confirm for your employer that the certificate is real). To do this, your employer just needs to contact support@hola.health, and we can chat to them for you.
Can I choose the date when submitting my request?
The single-day medical certificate will only cover the date on which the booking is made. Please note that we will cover the full 24 hours of the date the booking was made, not 24 hrs from when the booking was made.
Can I request it from anywhere in Australia?
Yes, you can request or connect with a GP or practitioner in minutes from anywhere in Australia, 24/7 – regional or city. Hola Health is proud to help you access healthcare in all Australian states and territories. No need to search for a ’Medical certificate near me’. Find:
- Medical certificate NSW – The NSW law states that an employer can request “evidence that would satisfy a reasonable person,” which includes a certificate from a registered medical practitioner. From Sydney CBD, Wollongong to Penrith, request single or multi-day medical certificates online anytime and from anywhere.
- Medical certificate VIC – From Melbourne, Yarra Valley to Elwood and beyond East Melbourne.
- Medical certificate QLD – From Brisbane CBD, Eight Miles Plain to Alderley and beyond the Gold Coast, avoid travelling to clinics for minor illness care and medical documents.
- Medical certificate WA – Available across Perth, Albany or the regional Bullsbrook and beyond.
And all states and territories in Australia.
What information is included on a medical certificate?
- Patient name
- Doctor details include name and AHPRA registration number.
- Dates on which the patient was unable to attend work or study
- The date on which the certificate is issued
- The medical practitioner’s electronic signature
Do I need to state my diagnosis on the certificate?
No, due to patient confidentiality the diagnosis is not mentioned. Just a statement confirming that the patient is unfit to work or study during the specified period is generally sufficient.
Do I need to have a video consultation?
It depends on the telehealth process of the provider and the specific circumstances. For a same-day and single-day medical certificate online, a detailed online questionnaire is the process as part of a text-based consultation. For multi-day or more complex cases, a telehealth consultation is required.
Can I request it on behalf of someone else?
Usually, no. In Australia, a medical certificate must be issued directly to the patient they relate to after a consultation, either in person or via telehealth. This is to confirm that the doctor can properly assess their health condition and protect their privacy. However, if you’re looking after someone unwell, you can request a carer’s certificate for yourself. This covers time off to care for a sick child, partner, or any other family member. It is recommended to have your loved one with you during the online GP consultation.
Can you get a medical certificate if you're struggling with mental health?
Yes, you can easily request a doctor’s note for mental health issues in Australia. Instantly consult an online doctor through telehealth services or opt for a text-based consultation. Simple.
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Read why people love using Hola
Super convenient and helpful
for things like prescriptions and medical certificates since I have a baby and don’t drive it completely removes all the hassle and very cheap and affordable, no waiting at the doctors with a sick child just for a medical certificates. Absolute game changer 🙌
Kahli Jayde
Fast, reliable and nominal price.
It’s easy to access. Love their service. In few minutes you get your certificate for work or school or uni for the same day over the phone. Thank you
Malar
I received my certificate instantly
Quick, easy and convenient. No waiting rooms and cheaper than going to a medical center. Highly recommend.
Adam Prior
Very user friendly and the service was very quick.
Got the medical note within 10 mins to my email provided. Hassle free process. Highly recommend.
Mamta C
Love the ease of access to request certs from the app
for those unexpected moments, wonderful company to work with
Matthew Loughnan
Quick easy process.
Received certificate I need for work purposes.All completed in 15 mins, to my email address. Thank you so much. Certainly, use your services again
Louise Mihailovic
Easy and efficient process and price is great, best solution
to urgent certificates needed when you can’t get a doctors appointment. Thank you for your service.
Ben Lotawa
Professional and prompt service .
One of the quickest and best response I’ve ever had. Thank you Hola for providing this service to our community.
Katia Tyler
Thank you for making your service quick
and efficient with no hassle, much easier to get a drs certificate at a fraction of the cost.
Evelyne Quinn
AHPRA-Licensed Doctors Ready to Help
*Hola offers text-based telehealth consultations for medical certificates. Certificates are for legitimate medical purposes, and acceptance is at the discretion of your employer, school, or relevant authority.
*All content is evidence-based, with surveys showing 122 out of 126 users (97%) would recommend Hola to their friends.
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