Hola Health Medical Certificates

Yes. Medical certificates issues via online telehealth platform meet the same criteria as traditional GP medical certificates. They hold legal validity in Australia under the Fair Work Act 2009 when issued by a healthcare provider registered with the Australian Health Practitioner Regulation Agency (AHPRA). Hola medical certificates are legit documents that are acceptable for sick or carer’s leave. Read the Australian Medical Association’s guidelines here.

The cost of an online medical certificate varies based on the type and duration: 

• Student medical certificate (1 day): From $14.90  

• Work medical certificate (1 day): From $16.90  

• Carer’s leave certificate (1 day): From $16.90  

• Multi-day medical certificate (2+ days): From $39  

All certificates are reviewed by AHPRA-registered practitioners. 

No. Hola Health medical certificate services are not bulk-billed. However, we offer telehealth after hours doctor service, that is bulk billed for urgent care for Medicare cardholders. 

Here’s more information: Bulk billed After hours telehealth

Unfortunately, we do not provide a backdated medical certificate. In Australia, doctors are generally discouraged issuing a backdated Dr certificate. It is considered unethical and may have legal implications. Doctor’s certificates are intended to provide an accurate reflection of a patient’s health status at the time of consultation. Therefore, doctors are expected to issue certificates with the date of assessment to maintain integrity and accuracy.

Here’s details on why backdated medical certificates are not allowed.

At Hola, we do not provide medical clearance certificates for any reason, certificates for Centrelink, workers’ compensation, or legal matters (e.g., bail hearings), COVID exemptions, fit-to-fly, or returning to work.

Here’s the list of medical certificates not provided by Hola.

• Patient name
• Doctor details include name and AHPRA registration number.
• Dates on which the patient was unable to attend work or study
• The date on which the certificate is issued
• The medical practitioner’s electronic signature

Note: To protect your privacy, your diagnosis is not mentioned in our medical certificates.

Yes, you can easily request a medical certificate online for stress leave in Australia. Instantly consult an online doctor through telehealth services or opt for a text-based consultation. Simple.