FAQs on Online Medical Certificates

Q: How are online medical certificates approved?

Online medical certificate requests are reviewed by AHPRA-accredited medical practitioners in Australia. Hola works with Australian-registered doctors and practitioners who have had at least 5... View full answer on – How are online medical certificates approved?

Q: What can’t I get a medical certificate for?

Hola Health is unable to provide medical certificates for specific purposes, including- Medical Clearance Certificates Centrelink COVID Exemptions Workers Compensation Certificates Bail Hearing Certificates Return... View full answer on – What can’t I get a medical certificate for?

Q: Can I get a multi-day certificate?

Yes, Hola offers a medical certificate for 2 days or more, 24/7 via telehealth video consult. It covers an absence from work, school, or other... View full answer on – Can I get a multi-day certificate?

Q: What should I do if I didn’t receive my telehealth medical certificate?

Medical certificates can take up to 3 hours to be issued and are sent to your nominated email address. If you don’t receive it by this time,... View full answer on – What should I do if I didn’t receive my telehealth medical certificate?

Q: What is included in a Hola medical certificate?

Like the medical certificate issued in clinics by the local GP, Hola medical certificates include Patient name Doctor details include name and AHPRA registration number. ... View full answer on – What is included in a Hola medical certificate?

Q: How to get a medical certificate online?

With Hola, getting an online medical certificate (single day or multi-day) is easy, fast and secure - 1. Submit your request You can visit our medical certificate page and... View full answer on – How to get a medical certificate online?

Online medical certificates – FAQ

How to get a medical certificate online?

What is included in a Hola medical certificate?

What should I do if I didn’t receive my telehealth medical certificate?

Can I get a multi-day certificate?

What can’t I get a medical certificate for?

How are online medical certificates approved?