How to get a medical certificate online without a consultation in Australia?

Doctors in Australia cannot lawfully issue medical certificates without conducting a clinical evaluation. However, this does not necessarily need a phone or video appointment. Some telehealth providers like Hola Health offer asynchronous consultations, where a qualified doctor or a medical practitioner reviews your secure medical questionnaire and issues a medical certificate if it is clinically appropriate.

What is an asynchronous telehealth consultation? 

Asynchronous consultations are text-based online medical assessments. 

Instead of a live phone or video call, you may: 

• Complete a medical questionnaire. 
• Describe symptoms online. 
• Upload supporting information if needed. 
• Receive doctor reviews digitally. 

This approach may be appropriate in straightforward, low-risk situations. 

Note: Be wary of websites that promise certifications in seconds without requiring a doctor’s involvement. A valid medical certificate should always involve practitioner review.  

How to get a hassle-free text-based medical certificate 

If you are feeling ill and do not want to attend a clinic or participate in a lengthy video conversation, a text-based telehealth consultation might be a practical choice. Medical certifications in Australia must still be evaluated by a licensed doctor or medical practitioner to meet AHPRA criteria. 

• Step 1: Fill out a secure online medical questionnaire with your symptoms and health information. 
• Step 2: An AHPRA-registered Australian doctor analyses your case and may ask follow-up questions via encrypted messaging if necessary.
• Step 3: If clinically suitable, your medical certificate is digitally delivered to your phone or email.   

More information on the Hola Health Medical Certificate