Medical Certificate Online from $14.90

Yes. Online medical certificates meet the same criteria as traditional GP medical certificates. They hold legal validity in Australia under the Fair Work Act 2009 when issued by a healthcare provider registered with the Australian Health Practitioner Regulation Agency (AHPRA).

Yes, when issued by a healthcare provider registered with the Australian Health Practitioner Regulation Agency (AHPRA). The Fair Work Act 2009 recognises them as legit documents that are acceptable for sick or carer’s leave. Read the Australian Medical Association’s guidelines here.

The certificates are approved by the AHPRA-registered practitioners or doctors in Australia post their evaluation. It’s important to understand that not all requests are approved. If needed, you may be advised to see a local GP in person for further assessment.

With Hola Health, you can get it within 15 minutes upon approval. It is fast and easy. It will be sent to the email address you provided during booking. Please double-check your email for any typos to ensure smooth delivery.

Yes, many workplaces require a medical leave certificate even for a single day of sick leave to approve your time off.

Under the Fair Work Act 2009, employers have the right to request evidence to support an employee’s need for leave. This evidence should be sufficient to convince a reasonable person of the need for the absence. While the Act does not specify a precise timeframe for providing evidence, it emphasises that it should be provided as soon as practically possible. This means that employees are expected to inform their employers promptly about their need for leave and provide supporting documentation in a timely manner.

Unfortunately, we do not provide a backdated medical certificate. In Australia, doctors are generally discouraged issuing a backdated Dr certificate. It is considered unethical and may have legal implications. Doctor’s certificates are intended to provide an accurate reflection of a patient’s health status at the time of consultation. Therefore, doctors are expected to issue certificates with the date of assessment to maintain integrity and accuracy.

No, you do not need a Medicare card.

Any medical certificate when approved and issued by an AHPRA-registered health practitioner, either online with Hola or via in-person consultation, is accepted. It meets all the requirements of the Fair Work Act 2009. However, some employers or universities might have specific policies regarding work sick leave. It’s always best to check their guidelines.

Hola Health is also happy to validate certificates for employers or institutions (that is, confirm that the certificate is real). All they need to do is contact support@hola.health, and we can chat to them for you.

At Hola, we do not provide medical clearance certificates for any reason, certificates for Centrelink, workers’ compensation, or legal matters (e.g., bail hearings), COVID exemptions, fit-to-fly, or returning to work.

Yes, you can request or connect with a GP or practitioner in minutes from anywhere in Australia, 24/7 – regional or city. Hola Health is proud to help you access healthcare in all Australian states and territories.

• Patient name
• Doctor details include name and AHPRA registration number.
• Dates on which the patient was unable to attend work or study
• The date on which the certificate is issued
• The medical practitioner’s electronic signature

No, due to patient confidentiality the diagnosis is not mentioned. Just a statement confirming that the patient is unfit to work or study during the specified period is generally sufficient.

It depends on the telehealth process of the provider and the specific circumstances. For a same-day and single-day, you only need to fill out a quick questionnaire (text-based consultation). For multi-day or more complex cases, a telehealth consultation is required.   

Usually, no. In Australia, a sick leave certificate must be issued directly to the patient, either in person or via telehealth. This is to confirm that the doctor can properly assess their health condition and protect their privacy. However, if you’re looking after someone unwell, you can request a carer’s certificate for yourself. This covers time off to care for a sick child, partner, or any other family member. It is recommended to have your loved one with you during the online GP consultation.

Yes, you can easily request a doctor’s note for mental health issues in Australia. Instantly consult an online doctor through telehealth services or opt for a text-based consultation. Simple.