Instant Scripts Online

Yes! Hola instant scripts online are the digital version of paper prescriptions. They follow the same regulations, making them a safe and convenient alternative for getting the medication you need.

If you need a new script, consult with an AHPRA-registered doctor anytime to discuss your request.

Bulk billing at Hola Health is applied automatically if you’re eligible. Just enter your Medicare details when booking. If you qualify, Hola will process the claim for you—there’s no upfront payment needed, and the Medicare rebate goes directly to Hola.

Your prescription arrives as a digital token (a unique QR code) via SMS and email. Take your phone to any local pharmacy, and the pharmacist will scan the code on your screen to dispense your medicine. Alternatively, you can choose our partner chemist delivery service during checkout to have your medication delivered straight to your door on the same day. 

It’s important to note that not all medications can be ordered online. The decision to prescribe medication depends on the consulting health practitioner’s assessment of your condition. While many medications can be prescribed online, some, such as sedatives or certain controlled medicines, may not be issued.

If you receive script that you believe is incorrect, it’s essential to address the issue promptly. Reach out to Hola Health Support promptly at support@hola.health and raise a concern along with your appointment details. Our support team will resolve the issue and get the right script to you if suggested by the medical practitioner.

If your pharmacist informs you of a shortage in your prescribed medication, the pharmacist might be able to suggest a medicine from a different brand that has the same composition. You can also check our online pharmacy delivery to see if the medicine is available and order directly online.

Yes, all our telehealth doctor or medical practitioner are real and AHPRA-licensed. This means you get advice from professionals meeting the same high standards as doctors in physical clinics. You will get scripts online instead of a paper prescription and that’s the only difference.

Yes, you can use scripts online in NSW, QLD, VIC, SA, ACT, WA, NT and across most of the pharmacies in all Australian states & territories. The pharmacies are equipped to dispense medicines using electronic prescriptions. The prescription token will be directly sent to you via SMS or mobile which you can then use to get your medicines from anywhere in Australia.

We can provide is a single refill of a prescription (one month supply) for the medication you are already taking without repeats.