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Telehealth doctor consults – FAQ

Can I access my medical records or consultation notes later?

Is my information safe?

How can I find a virtual home doctor online who sees patients after hours?

How do video and phone consultations work?

What’s the typical wait time for an online GP compared to a traditional clinic?

Can I get a referral through telehealth?

Can telehealth prescribe medication?

How to use telehealth?

I have a problem with my consult link. What should I do?

Can I get a copy of my test results?

Can I get a detailed invoice to claim a refund from my private health insurance provider?

Does Medicare cover online doctor visits?

How do telehealth appointments work?

How to book a telehealth appointment with Hola?