MBChB, CCBST, AMC,
General Practitioner,
28+ Years of Experience
Updated in May 2026
Yes, you can get a referral through telehealth with Hola Health.
During an online consultation, your doctor can assess your condition and issue a referral for further investigation. It could be for an expert opinion from a specialist or for a routine health check, just like in a regular in-person clinic visit.
Can an online doctor refer me to a specialist?
Yes, an online doctor with Hola can help you with specialist referrals if suitable.
How does a GP referral work?
A GP referral is a process that helps you access specialised medical care when needed. Here’s how it typically works:
Initial consultation: You talk to your General Practitioner (GP) to discuss your symptoms or health issues. The GP evaluates your symptoms and medical history to determine if you need to visit a specialist for additional diagnosis or treatment.
Referral decision: If the GP feels you require specialised treatment, they will draft a referral letter. This letter describes your medical history, symptoms, and the reasons for the recommendation.
Referral letter: Your general practitioner gives you the referral letter. The letter enables the expert to gain a clearer understanding of your medical history and the basis for the recommendation.
Appointment scheduling: Use the referral letter to make an appointment with the specialist. The GPs may be able to help you schedule this visit.
Specialist consultations: At the specialist’s office, you’ll undergo further evaluations and receive targeted treatment based on your expertise
Follow-up: After seeing the specialist, you may return to your GP for ongoing care or to discuss the specialist’s recommendations and treatment plan.
Can I obtain a referral for pathology or radiology?
Yes, you can get a referral for pathology tests (such as blood tests) or radiology services (such as X-rays). Typically, a GP or specialist will provide a referral if you need diagnostic tests. During your session, describe your symptoms and the tests you need. The telehealth doctor will then either make a recommendation or order the appropriate tests directly. Specialists may also refer patients to diagnostic services as required. Consult your healthcare provider for specific procedures and needs.
Here to get a GP referral letter online
Request a consultation: Choose the consultation type and fill in your information. Make the payment using the secure payment gateway.
Connect with a qualified GP: Speak with a licensed GP in Australia within 15 minutes* and discuss your condition in detail. Be honest about your symptoms and answer the questions posed by the consulting practitioner clearly.
Receive online referral: If approved, you will receive your online referral via email within minutes.
Types of telehealth referrals with Hola
Telehealth consultations with Hola offer referrals to a wide range of services, including:
Telehealth referrals are equally valid as those issued during in-person visits.
Online referrals are convenient for patients across Australia, regardless of their location or the availability of the nearest GP.
Referral letters can take up to 3 hours to be issued and are sent to your nominated email address. If you don’t receive it by this time, please contact our Support team.
