See an Online Doctor in Australia in 15 mins, 24/7

An online doctor in Australia is an Australian-registered General Practitioner (GP) or Nurse Practitioner (NP) who conducts medical consultations with patients via secure video call. It is a convenient alternative to in-person visits for many health concerns. Viewed as a virtual home doctor, they offer a range of services, including medical consultations, prescriptions, referrals, and other healthcare needs.

Yes, you can comfortably discuss your concerns with our online GPs, who are equipped to discuss mental health concerns. During your consultation, the practitioner will review your symptoms and medical history, provide medical advice, and outline any necessary follow-up care. If deemed appropriate, they may issue a stress leave certificate or prescribe medication.

Hola Health provides 24-hour doctor consultations every day. You can connect with an after-hours GP online, including during weekends and public holidays. The after-hours doctor consults is 100% bulk billed to Medicare, which means no cost to patients, during select hours. A Medicare card is mandatory.

Our online GP chat and video call consultation provides a range of services, including: 

• General medical consultations: For common health concerns and general medical advice. 

• After-hours GP appointments: Access to GPs outside standard clinic hours, bulk-billed at select hours. 

• Medical certificates: Issuance of online medical certificates for work, school, carer’s leave, or stress leave. 

• Online prescriptions: New and repeat prescriptions for suitable medications, bulk-billed at select hours. 

• Online referrals: Referrals to specialists, pathology services, or radiology. 

• Mental health support: Including consultations and bulk-billed Mental Health Care Plan assessments. 

• COVID-19 antiviral consultations: For assessment and potential treatment. 

For many non-emergency conditions, online consultations can be highly effective. However, conditions requiring a physical examination or urgent, hands-on medical attention may necessitate an in-person visit.

Yes. At Hola Health, doctor consults are bulk-billed after hours (select hours) for general medical advice and scripts. Outside these hours, private fees apply.

Bulk billing at Hola Health is applied automatically if you’re eligible. Just enter your Medicare details when booking. If you qualify, Hola will process the claim for you—there’s no upfront payment needed, and the Medicare rebate goes directly to Hola.

To get a medical certificate (doctor’s note) online, start a text-based consultation or video call with one of our online doctors or health practitioners. Simply fill out a form with your details and get your online doctor’s note on your phone if approved.

Yes, Hola Health’s online doctor consultation service is secure to use. Your data is stored in Australian servers protected by ISO 27001 security. Our platform is compliant with the Australian Digital Health Agency and follows strict protocols underlined by the Australian Privacy Principles. With 24-hour doctor access, you can book appointments day or night without worrying about your privacy.  

Absolutely! All Hola Health doctors are real Australian-registered medical practitioners qualified to provide telehealth consultations. They are accredited with AHPRA and adhere to strict medical guidelines, and offer professional, reliable healthcare services.