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Work
School/uni
Carers leave
Stress leave
Multi-day
Online Scripts
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Bulk Billed
Bulk billing GP
Mental health plan
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Telehealth
Telehealth Appointment
Online Doctor
Specialist Referral
Blood Test Referral
Radiology Test Referral
X-ray Referral
After-hours doctor
Medical Certificate
Medical Certificate Online
Work
School/uni
Carers leave
Stress leave
Multi-day
Online Scripts
Chemist Delivery
Bulk Billed
Bulk billing GP
Mental health plan
Telehealth
Telehealth Appointment
Online Doctor
Specialist Referral
Blood Test Referral
Radiology Test Referral
X-ray Referral
After-hours doctor
Medical Certificate
Medical Certificate Online
Work
School/uni
Carers leave
Stress leave
Multi-day
Online Scripts
Chemist Delivery
Bulk Billed
Bulk billing GP
Mental health plan
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FAQs
Frequently Asked Questions
If you need help, please contact us at
support@hola.health
available 24 hours a day.
All FAQs
About Hola
After hours doctor & urgent care
Bulk billing Doctor consults
Instant scripts online
Online medical certificates
Pathology and blood test
Radiology and X-rays
Specialist referrals
Telehealth doctor consults
About Hola
What is Hola Health?
Is Hola Health legit?
How is Hola protecting my information & privacy?
Are Hola doctors’ real doctors?
Are Hola Health medical certificates legit?
What is the Hola Health app?
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After hours doctor & urgent care
How to book an after-hours doctor consult?
How can I claim bulk billing on night doctor consults?
What is urgent care in Australia?
Is urgent care free in Australia?
Can I get a prescription through after-hours doctor consult?
How quickly can I talk to a bulk billing after-hours doctor?
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Bulk billing Doctor consults
Are all telehealth appointments bulk billed?
How do I claim bulk billing on a telehealth service?
Who is eligible for bulk billing?
How do bulk billing policies work for after-hours GP visits?
How can I find bulk bulk-billing doctor near me?
How does bulk billing work?
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Instant scripts online
How to get a script online in Australia?
What medicines can’t be prescribed by Hola GPs?
What medications are available with Hola?
Are Hola online scripts valid?
Can I get my prescription online bulk-billed under Medicare?
Do you prescribe COVID-19 antiviral treatments?
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Online medical certificates
How to get a medical certificate online?
What is included in a Hola medical certificate?
What should I do if I didn’t receive my telehealth medical certificate?
Can I get a multi-day certificate?
What can’t I get a medical certificate for?
How are online medical certificates approved?
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Pathology and blood test
Can I get a blood test referral online?
Where should I take my pathology referral?
How long until I receive my pathology test results?
How do I see my results online?
Are pathology and blood tests bulk-billed?
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Telehealth doctor consults
How to book a telehealth appointment with Hola?
How do telehealth appointments work?
Does Medicare cover online doctor visits?
Can I get a detailed invoice to claim a refund from my private health insurance provider?
Can I get a copy of my test results?
I have a problem with my consult link. What should I do?
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