Hola health is an Australian owned and operated health-tech business, working with Australian accredited health practitioners and pharmacies creating the future of patient centered healthcare.

Why do I need to provide my address information?

Any prescriptions, certificates or referrals are required to include all patient details.

Is my data safe with hola health?

Hola health has taken all measures to align with Australian Cyber Security Centre requirement.

Who performs the consultations?

All consultations are safe and secure and are performed by Australian accredited health professionals.

Frequently Asked Questions

Q: How do I pay for the consult?

Payment is made via credit card via a secure payment gateway. We accept Visa, Mastercard & American Express.

If you need help, please contact us at support@hola.health available 24 hours a day.

About Hola

Does Hola Health offer Medicare bulk billing?

Do I need a Medicare card to use Hola services?

Who can use Hola Health?

What conditions does Hola treat?

How do I pay for the consult?

Is Hola Health free?

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After hours doctor & urgent care

How quickly can I talk to a bulk billing after-hours doctor?

Can I get a prescription through after-hours doctor consult?

Is urgent care free in Australia?

What is urgent care in Australia?

How can I claim bulk billing on night doctor consults?

How to book an after-hours doctor consult?

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Bulk billing Doctor consults

How does bulk billing work?

How can I find bulk bulk-billing doctor near me?

Who is eligible for bulk billing?

How do bulk billing policies work for after-hours GP visits?

How do I claim bulk billing on a telehealth service? 

Are all telehealth appointments bulk billed?

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Instant scripts online

Do you prescribe COVID-19 antiviral treatments?

Can I get my prescription online bulk-billed under Medicare?

Are Hola online scripts valid?

What medications are available with Hola?

What medicines can’t be prescribed by Hola GPs?

How to get a script online in Australia?

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Online medical certificates

How are online medical certificates approved?

What can’t I get a medical certificate for?

Can I get a multi-day certificate?

What should I do if I didn’t receive my telehealth medical certificate?

What is included in a Hola medical certificate?

How to get a medical certificate online?

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Telehealth doctor consults

I have a problem with my consult link. What should I do?

Can I get a copy of my test results?

Can I get a detailed invoice to claim a refund from my private health insurance provider?

Does Medicare cover online doctor visits?

How do telehealth appointments work?

How to book a telehealth appointment with Hola?

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