Can I get my prescription online bulk-billed?
Written by the editorial staff writer at Hola. Medically Reviewed by Dr Nelson Lau, MBBS FRACGP, GP & Digital Health Specialist.

Contents

Introduction
Accessing prescriptions online has become an easy and practical option for many Australians. Virtual appointments now allow patients to book quick telehealth consultations, receive immediate medical care, and get digital prescriptions via SMS or email. With Medicare bulk billing covering the cost of many eligible online appointments, there’s often no out-of-pocket expense. As virtual healthcare becomes popular across the country, the use of online prescriptions is steadily increasing. According to a 2021 survey, one in four people aged 25 to 34 had already tried using an e-prescription.
Can you get a prescription online?
In Australia, it's possible to obtain prescriptions online through a telehealth consultation with a licensed doctor. The doctor must assess whether the medication is clinically appropriate – not all requests may be fulfilled via telehealth.How online prescriptions function in Australia
You will have a conversation with a doctor via phone or video, who will evaluate your situation and, if deemed suitable, provide an eScript, a digital prescription sent straight to your phone or email. This script can then be filled at your neighbourhood pharmacy.What ailments can be addressed online?
Doctors can issue online prescriptions for various common ailments, such as:- Minor infections (like UTIs, sinus infections, etc.)
- Allergic reactions and asthma
- Mental health issues (such as anxiety, depression)
- Sleep disturbances
- Dermatological problems (like acne, eczema, etc.)
Platforms providing telehealth for prescriptions
Numerous services are now offering instant scripts through online GP consultations, including Hola Health, which facilitates quick access to certified Australian GPs.
Also read: Online prescription services in Australia: Comparison
The significance of eScripts
eScripts are secure, digital prescriptions sent electronically to your device. You can take the eScript token to any participating pharmacy to receive your medication without needing a printed version.
Are online scripts bulk billed in Australia?
The costs related to obtaining a prescription online differ based on the service provider and the type of service. Platforms like Hola Health currently provide entirely bulk-billed prescriptions for a limited selection of medications. If your medication appears on Hola’s approved list, the prescription is bulk billed, which means there are no out-of-pocket expenses for the script itself. You can verify your eligibility by checking the list or scheduling a GP consultation. Telehealth consultations for prescriptions are bulk billed through Hola Health; bulk billing is available exclusively for eligible prescriptions and Mental Health Treatment Plans (MHTPs). Additional pharmacy fees may still apply, depending on PBS eligibility and the pricing of individual pharmacies.
Connect with a bulk billing GP and get your script online for listed meds in 15 minutes.
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What is bulk billing and how does it work?
Bulk billing is a payment option under Australia’s Medicare system, where the healthcare provider directly bills Medicare for qualified services. This means that patients do not pay out-of-pocket expenses for either the consultation or the service. Bulk billing is available for a variety of services, including:- GP consultations (both in-person and through telehealth)
- Mental health treatment plans
- Certain online doctor consultations for prescriptions
- Eligible services offered via online doctor platforms or virtual care
Also read: Rural & remote? online bulk billing doctors to your rescue
Who is eligible for bulk billing?
For bulk billed services, your Medicare card is utilised to process the payment, and there are no charges at the point of service. You may qualify for bulk billing if you:.
- Possess a valid Medicare card.
- Receive services from a provider that offers bulk billing for that specific kind of consultation or prescription.
Some clinics might provide bulk billing only for designated groups (like concession cardholders, children under 16), while others, such as Hola Health, extend bulk-billed prescriptions and mental health treatment plans to all eligible Medicare cardholders.
Bulk billing and telehealth prescriptions
Yes, it is possible to get a bulk-billed online prescription through a telehealth doctor, provided that the medication is on the platform's eligible list and you possess a valid Medicare card. Services such as Hola Health provide:
- Instant consultations for eligible prescription requests
- Bulk billed online scripts, meaning no out-of-pocket expenses for the script itself
- eScripts that are sent directly to your phone or email for convenient access at the pharmacy
Please note: Telehealth consultations are not bulk billed under Hola Health. The bulk billing applies solely to eligible prescriptions and Mental Health Treatment Plans. Always confirm if your specific condition or medication is included before scheduling an appointment.
What’s not covered by bulk billing?
While bulk billing eliminates the consultation fee for qualified services, some costs may still exist:
- Medications aren't automatically free. Despite having a bulk-billed script, you might still have to pay for your medicines at the pharmacy unless it is subsidised under the Pharmaceutical Benefits Scheme (PBS).
- Services like online medical certificates, general telehealth consultations, or non-PBS prescriptions may not qualify for bulk billing.
How to find a bulk billing online doctor for a consultation for scripts
Are you searching for a bulk billing GP consultation for prescriptions? Platforms such as Hola Health now provide bulk-billed online scripts for specific medications, with no additional costs if your medication is on their approved list. Here are some suggestions to assist you in finding one:
- Look for “bulk billing GP near me” or “online doctor for prescriptions Australia”
- Explore the provider’s website to check for bulk billing possibilities before making an appointment
- Verify if your medication qualifies for a bulk-billed prescription during the booking stage
Conclusion
Overall, online prescriptions through bulk-billed services present a convenient solution for accessing medical support without the hassle of in-person visits. As telehealth becomes widely accepted across Australia, this option is becoming a routine part of healthcare.FAQs
1. Will I have to pay for my medication at the pharmacy?
Yes, in most situations. Although your consultation or prescription may be bulk billed, the medication's cost is separate and can vary based on whether it is included in the PBS (Pharmaceutical Benefits Scheme).2. Are online doctors’ certificates also bulk billed?
No. At Hola Health, bulk billing is only applicable for prescriptions concerning eligible medications and Mental Health Treatment Plans (MHTPs). Online doctor’s certificates are not bulk billed.Feeling sick and unsure why? Speak with a GP online in 15 minutes.
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Disclaimer
This blog is for general informational purposes only and does not indicate that Hola Health provides all treatments or preventive measures mentioned. It is not intended to be a substitute for professional medical advice. Always seek the guidance of your doctor or other qualified health professional with any questions you may have regarding your health or a medical condition. For emergencies please immediately contact 000. Any medical topics discussed are intended to educate, not to imply availability through Hola Health.