Can you get a medical certificate over the phone?

In today’s rapidly changing world, the convenience of remote consultations has been implemented across different areas of healthcare, including the issuance of medical certificates. Let’s explore the practicality of getting a medical certificate online via telehealth consultations, highlighting how technology has adjusted to current healthcare requirements. 

Why is a medical certificate needed?

A medical certificate is needed for various significant reasons: 

• Health verification: It confirms an individual’s health status and medical conditions. It certifies that a person has been examined by a healthcare provider and specifies the health concerns or conditions that may affect their health and ability to work or study. 
• Sick leave: Employers use it to confirm an employee’s absence due to health issues. This ensures that absences are justified and establishes grounds for sick leave benefits and compensations. 
• Educational purposes: Schools require it to allow students to miss classes or exams due to illness or medical conditions. This helps in ensuring justice and protecting genuinely unwell students from getting penalised. 

How to get a medical certificate over the phone?

To obtain a medical certificate over the phone, follow these general guidelines: 

1. Contact a healthcare provider: Head to a telehealth service that provides medical certificates service by AHPRA-registered online doctors or health practitioners. 
2. Explain your situation: Describe your symptoms and specify why you need the medical certificate. Prepare to submit information about your health status and any relevant medical history. 
3. Health practitioner's role: The medical practitioner will review your symptoms and approve the medical certificate online if they see fit. A telehealth consultation may be required if the doctor’s certificate is needed for multiple days.  
4. Issuance of medical certificate: The medical practitioner will email the online sick note (if approved) once your consultation has been completed. 

 

Hola Health medical certificates are issued by registered health practitioners in Australia. All the doctors and medical practitioners are AHPRA-registered and are available 24 hours, all year round. Get access to a valid medical certificate from a telehealth platform that is approved by the Australian Digital Health Agency. Click here to get a medical certificate.

What if I need a doctor’s certificate after hours?

If you need a doctor's certificate after hours, try contacting a telehealth service or an after-hours medical facility. Many telehealth platforms provide 24-hour access to doctors who may evaluate your illness over the phone or via video call. During the consultation, describe your symptoms and why you need the certificate. The doctor will assess your case and, if necessary, provide a digital copy of the certificate. Prepare to submit pertinent health information as well as any payment information. This alternative allows you to receive the relevant papers quickly, without having to wait for typical office hours to apply for your medical certificate. 

Hola medical certificates are available 24 hours, all year round. Get access to a valid medical certificate after hours, at weekends or on public holidays. Click here to get an online doctor's certificate. To get a multi-day medical certificate, consult an online doctor.

Obtaining a medical certificate via virtual doctor's appointment is possible, provided it aligns with regulatory guidelines and ensures proper documentation. As telemedicine continues to progress, it offers a beneficial option for conventional face-to-face consultations, adapting to current requirements for ease and efficiency in healthcare. By following legal and professional standards, healthcare providers can successfully use remote consultations to issue valid medical certificates, thus increasing access to vital medical documentation.