Telehealth treatment for mental well-being in Australia
Written by editorial staff writer at Hola.
Medically reviewed by Amira Shah, MA in Counselling Psychology, Registered Psychotherapist.

Contents

What is the meaning of telehealth treatment?
Telehealth treatment involves providing healthcare services from a distance using digital technologies like video chats, phone consultations, and online messaging. It enables patients to receive medical consultation, treatment, diagnoses, and follow-up care without having to go to a healthcare centre physically. Telehealth plays a crucial role in mental health treatment, providing individuals with the opportunity to receive therapy and counselling from their homes, increasing ease and accessibility.Ready for positive change? Start your mental health care plan here.
Why choose an online mental health plan?
An online mental health plan offers convenience and accessibility, making it a practical choice for those seeking support. Virtual sessions allow you to connect with mental health professionals from the comfort of your home, removing the need for travel and saving time. Online options often provide greater scheduling flexibility, accommodating busy lifestyles or irregular working hours. Being bulk billed in Australia, this approach can also ease anxiety for those who feel uneasy about attending in-person appointments. Additionally, online mental health plans frequently offer access to a broader range of specialists, helping you find the right match for your needs. Choosing an online plan enables you to prioritise your mental well-being while maintaining privacy and customising care to suit your lifestyle.Also read: What is meant by mental wellbeing?
Is a telehealth treatment plan for mental health covered by Medicare?
Yes, telehealth treatment for mental health is covered by Medicare in Australia. As part of the government’s support for mental health services, eligible individuals can access telehealth consultations with trained practitioners, through a Mental Health Treatment Plan. This plan allows you to receive a referral for mental health treatment sessions, and Medicare rebates are available for these services. The coverage includes a specified number of sessions, with rebates varying according to the type of professional and the treatment.How can you make the most out of your telehealth session?
- Prepare in advance: Document your concerns, objectives, or particular issues you wish to discuss. This assists in ensuring that you do not overlook any significant matters during the session.
- Create a comfortable environment: Select a quiet, private location where you will not be disturbed. This contributes to your focus and guarantees confidentiality.
- Test technology: Confirm that your internet connection, camera, and microphone are functioning properly before the commencement of the session to prevent technical difficulties.
- Be honest and open: Communicate your feelings, concerns, and progress candidly with your therapist to derive the maximum benefit from the session.
- Stay engaged: Actively listen and pose questions to clarify any points that are unclear to you.
- Set goals: Collaborate with your therapist to establish clear objectives for your treatment. This facilitates tracking progress and maintains your motivation.
- Follow up: After the session, evaluate any recommendations or exercises provided by your therapist, and contemplate how to integrate them into your daily life.
Can I access telehealth services if I live in a rural area?
Indeed, individuals residing in rural areas can access telehealth services. Telehealth represents an exceptional option for persons in remote or rural locations, as it facilitates connections with mental health professionals without necessitating travel. Under Medicare in Australia, individuals living in rural or remote regions qualify for additional support and rebates for telehealth services, as part of the government's initiative to enhance healthcare access. It is essential to consult with your healthcare provider to verify that they offer telehealth services and to confirm your eligibility for Medicare rebates based on your geographical location.Telehealth has transformed mental health care in Australia by improving accessibility, convenience, and privacy. Despite challenges like technological limitations and concerns over care standards, the benefits are undeniable. With ongoing investment in infrastructure and research, telehealth is on track to be a central aspect of mental health treatment, guaranteeing that more Australians can access necessary support, irrespective of their location or circumstances.
Ready for positive change? Start your mental health care plan here.
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This content is created for informational purposes only. It is not intended to be a substitute for professional medical advice. Always seek the guidance of your doctor or other qualified health professional with any questions you may have regarding your health or a medical condition. For emergencies please immediately contact 000.
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Get affordable healthcare on your terms, with quick access to qualified, Australian-registered telehealth doctors & health practitioners, 24/7, 365 days a year. No more searching for ‘doctors near me‘ – Hola connects you instantly.
Address: 79 St Georges Terrace, Perth WA 6000
For urgent medical help & in case of emergency,
call 000.
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